World-Class Support

Check your video card for compatibility with onOne Software (Windows only)

Most video cards manufactured in the last three years meet these requirements.

  • 1280×800 Minimum Resolution
  • 256 MB dedicated video RAM
  • Full OpenGL 2 compatibility
  • Millions of Colors

It is important have the latest driver installed. Click here to view instructions for updating the video card driver.  

Identify your dedicated video memory (VRAM): Right click on your desktop > choose “Personalize” > click “Display” bottom left > click “Change Display Settings” upper left > choose “Advanced Settings” on the right… This new window will display your dedicated video memory.

Confirm Open GL 2.0 or higher: You may download the OpenGL Doctor application by clicking here. Once you run this application, it will show which version of OpenGL is supported. Please see the example image below (OpenGL support is shown in the red box).


For information on all video card requirements and OpenGL, please click here. onOne products utilize OpenGL 2.0 or higher and VRAM to enhance the performance of the preview area.   This allows applications to make fast and fluid changes. This makes tools like the MaskingBrush and the MaskingBug to work.

Much of todays modern graphics software, including tools from onOne and Adobe require OpenGL 2.0 (see Adobe’s Open GL article here). This means you need to have a video card that supports this, plus the most up-to-date drivers from the card manufacture. Just because your video card meets these requirements doesn’t mean that the driver you are using takes advantage of them. Its important on Windows computers to update the video card driver frequently.